BIK Core User Flow Test

Who is it for? #

The test is mostly aimed at companies that offer an extensive or functionally complex service and need to satisfy the requirements of the European Accessibility Act (EAA) or one of the national laws implementing this Act, such as the German Barrierefreiheitsstärkungsgesetz. Typical areas of application include:

• Online shops with purchase and checkout processes and customer accounts
• Online banking
• Digital services for travel booking
• Other platforms and web applications

A typical tried-and-tested approach can include the following steps:

1. A BIK Core User Flow Test determines the current state of accessibility
2. Based on prioritised test results, remediation of the identified accessibility issues
3. Optionally, conducting a re-test to verify the success of remediation
4. Optionally, extension of testing to other areas o the site

Services #

• We will provide you with a detailed test report in a sortable HTML format and accessible PDF format.
• An issue export is available for JIRA and GitLab.
• Detailed comments, tips and references to best practice examples provide expert support for remidiation.
• Granular issue reporting makes it easier for you to process the audit results.
• You can display the HTML report in different views and filter it.
• On request we can provide the full test report in English.
• Each BIK Core User Flow Test is quality assured.

Our BIK quality baseline

• The exchange with experts in our Germany-wide BIK test network is part of the continuous evaluation and updating process of the requirements used in the BIK Core User Flow Test
• You benefit from our transparent BIK test procedure, which is publicly exposed at bitvtest.de, has been successfully used for 20 years, and is continuously updated
• You benefit from qualified and experienced accessibility testers in the BIK association of testing organisations
• Through active participation in the Accessibility Guidelines Working Group that develops WCAG, we always strive for a consensual and internationally validated interpretation of standard accessibility requirements

The procedure #

1. Please use our enquiry form.
2. We need access to your web site or app in order to work out a page sample and in turn, arrive at a the quote. Please provide us with the necessary access when making your enquiry.
3. If you would like us to test a reduced page sample, or a specific page sample provided by you, please let us know when you make your request (the test report in this case cannot be published).
4. We or one of our qualified BIK BITV test centres will then contact you.
5. You will receive a quote based on a page sample covering the main user flow.
6. The test results are determined by expert evaluation, not by running the various automated test tools available which cannot cover many of the requirements. Of course, our expert  testing makes use of automated checks where possible, using various bookmarklets, browser add-ons and other tools.
7. Once your order is placed, the test can begin. The total duration will depend on the complexity of the test. It will also depend on the work load of the BIK test centre: There may be other tests in line to be completed before yours can start. Commonly, a test will take 4-6 weeks for completion (including quality assurance).
8. Once the test has been completed, we will send you a password-protected HTML and PDF test report.
9. If you would like a further test after the website has been remediated, please contact us again. We will then prepare another quote.

Costs #

We calculate the cost of a BIK BITV or WCAG test individually for your website. In order to do this, we or the test centres cooperating with us should be able to inspect the pages to be tested.

The price of a BITV Test results from

• a base fee (for administrative and communication costs)
• the number of pages to be tested, and
• the level of complexity for each page in the sample (I, II, III or IV for complex web applications, see pricing table).

Additional costs may arise depending on specific technical conditions, access requirements, and the level of consultation needed.

Any of these factors can affect the overall price.

The basic price per page stated below is merely indicative. The test centres are free to deviate from the indicative base price in their offers.

Page sample #

In the BIK Core User Flow Test, the selection of content to be tested is based on a central user flow. This means that, unlike in the BIK BITV Test, there is no representative page sample covering the entire website.

Complexity levels #

Each page to be tested is assigned a level of complexity based on the content and techniques used. There are four levels of complexity. Level I is the base price. Complexity levels lI - III increase the base price by a factor of 1.5 or 2 respectively. Complexity level IV is for complex web applications or pages that invoke a series of states or processes. Here, the factor on the base price is calculated according to the estimated testing effort.