Where ICT primarily displays materials containing video with associated audio content, user controls to activate subtitling and audio description shall be provided to the user at the same level of interaction (i.e. the number of steps to complete the task) as the primary media controls.
NOTE 1: Primary media controls are the set of controls that the user most commonly uses to control media.
NOTE 2: Products that have a general hardware volume control, such as a telephone, or a laptop which can be configured to display video through Web-App but which is not its primary purpose, would not need dedicated hardware controls for captions and descriptions; however Web-App controls, or hardware controls mapped through Web-App, would need to be at the same level of interaction.
NOTE 3: It is best practice for ICT to include additional controls enabling the user to select whether captions and audio description are turned on or off by default.